What should I do if I forget my password?

If you forget your password, Phoenix provides a straightforward process to reset it and regain access to your account. Follow these steps to recover your password:

1. Visit the Login Page:
   Open your browser and navigate to https://app.phoenix.lunartech.ai/login.
2. Click on "Forgot Password":
   On the login page, click the Forgot Password link located below the login form. This will take you to the password recovery page.
3. Enter Your Email:
   Enter the email address associated with your Phoenix account, then click Submit. Ensure the email is correct, as this is where you’ll receive the reset instructions.
4. Check Your Email:
   After submitting your email, you will receive a password reset link in your inbox. Be sure to check your spam or junk folder if it doesn’t appear in your inbox after a few minutes.
5. Click the Reset Link:
   Open the email, click on the Reset Password button or link provided, and you will be redirected to a page where you can create a new password.
6. Set Your New Password:
   On the reset page, enter your new password and confirm it by typing it again. After that, click Submit to finalize the password reset.
7. Log in with Your New Password:
   Once the reset is successful, you can log back into Phoenix using your email and the new password.

By following these steps, you will be able to reset your password and regain access to your Phoenix account. Make sure to allow a few minutes to receive the password reset email before trying again.