What Happens to My Credits If I Cancel My Phoenix Subscription?

If you choose to cancel your Phoenix subscription, any remaining credits in your account will remain active until the end of your current billing cycle. This means you can continue to use your credits and access Phoenix’s AI-powered tools for the duration of that billing period. However, once the subscription cycle ends, any unused credits will expire and will not carry over or be refunded.

This policy ensures that you get the full benefit of the credits you’ve paid for while the subscription is active, allowing you to complete tasks or projects before the subscription officially ends. It also encourages careful credit management and planning so that you can fully maximize the value of your subscription.

If you still have ongoing work that requires Phoenix’s tools, it's a good idea to use your remaining credits before your subscription expires. You can always choose to resubscribe or upgrade your plan in the future if you decide to return to Phoenix and regain access to credits and tools.