What Happens if I Cancel My Phoenix Subscription?

If you choose to cancel your Phoenix subscription, the process is straightforward and transparent. Once you initiate the cancellation, your access to the platform will continue uninterrupted until the end of your current billing cycle. During this time, you'll still have full access to all the premium features and the remaining credits in your account.

However, when the billing cycle concludes, your account will automatically downgrade to the free tier. At that point, any remaining credits from your paid plan will expire, and your access to premium AI Assistants and tools will be limited according to the free-tier capabilities. Rest assured, you will not be charged again once you cancel your subscription.

Should you decide to reactivate your subscription later, upgrading is seamless, allowing you to regain access to all premium features and pick up where you left off. If you have any questions or need assistance during the cancellation process, our support team is always ready to help at support@lunartech.ai or through our contact page. We value your experience and are here to assist you at every step.